Terms and Conditions – Rodery Rosario Florimón LLC

By using the website or purchasing a service, you represent that:

• You have legal capacity to enter into contracts under applicable law.
• The information you provide will be truthful, complete, and current.
• You have read, understood, and accepted these Terms and Conditions.
• You will comply with applicable laws and regulations when using the website and our services.
• You will not use our services for fraudulent, illegal, or deceptive activity.

When a specific service requires an additional contract, authorization, legal disclosure, or separate form, that document will also form part of the agreement between the Client and the Company. If there is a conflict, the service-specific contract controls for that service.

Rodery Rosario Florimón LLC is a tax preparation, credit consulting, and business consulting firm. Our services may include, among others:

The website content, materials, consultations, and communications of the Company are provided for informational, educational, and consultative purposes in accordance with the contracted service.

The information provided:

• Does not constitute legal advice.
• Does not constitute legal representation.
• Does not constitute a legal opinion.
• Does not constitute investment advice.
• Does not constitute medical advice.
• Does not guarantee tax, financial, credit, or business results.
• Does not replace individualized advice from a licensed professional when such advice is necessary.

The Company does not provide legal services or represent clients before courts, administrative agencies, the IRS, credit reporting agencies, creditors, or other entities unless a valid written agreement expressly states otherwise and the service is legally permitted.

Use of the website, sending a message, purchasing a consultation, or purchasing a service does not create an attorney-client, privileged accountant-client, financial advisor-client, or fiduciary relationship between the Client and the Company.

The Client must provide accurate, complete, and timely information necessary to provide the service. The Company may rely on information supplied by the Client without an obligation to independently verify every item unless the service scope expressly states otherwise.

The Client is responsible for:

• Providing complete and legible documents.
• Reporting any material change in circumstances.
• Reviewing information prepared by the Company.
• Responding promptly to requests for information.
• Keeping copies of documents and communications.
• Confirming that returns, forms, or documents are correct before authorizing their filing or use.
• Informing the Company of any applicable deadline.

The Company is not responsible for delays, errors, penalties, or consequences caused by false, incomplete, late, illegible, or incorrect information provided by the Client.

The Client must not send highly sensitive information by email, public forms, or unauthorized channels, including passwords, full credit-card numbers, bank-account numbers, or unsolicited documents.

Services may be purchased through:

• The Company’s website.
• Payment links available on the website.
• A consultation scheduled through Calendly.
• Direct communication with the Company.
• A separate contract, proposal, quote, or service agreement.

Posting a service, price, or description on the website is an invitation to contract and does not guarantee service availability. A purchase is accepted when the Company confirms the order, receives the required information, and, when applicable, receives payment or a signed applicable agreement.

The Company reserves the right to decline a service request when:

• The requested service is outside our scope.
• There is a conflict of interest.
• The request involves illegal, fraudulent, or deceptive activity.
• The Client does not provide required information.
• Reasonable availability does not exist.
• Providing the service could violate an applicable law, regulation, or professional rule.

Payments made through the website may be processed by Stripe or another payment processor identified at purchase.

When making a payment, the Client authorizes the charge for the price shown on the purchase page, proposal, invoice, or applicable agreement, including taxes or additional charges disclosed before payment.

Payment processing may be subject to Stripe’s terms, conditions, and privacy policies. The Company does not control Stripe’s internal systems and is not responsible for interruptions, processing errors, declines, holds, or decisions made by Stripe or the Client’s issuing bank.

The Client must provide valid and authorized payment information. Using a card, account, or payment method without authorization is prohibited.

Unless expressly stated otherwise, purchased services are not subscriptions and do not authorize recurring charges. When a subscription, payment plan, or recurring charge exists, applicable terms, frequency, price, and cancellation method will be shown before the Client consents.

The Company will not collect advance payments when prohibited by applicable law, including restrictions that may apply to CROA-regulated services.

Consultations may be scheduled through Calendly. Availability shown in Calendly may change without notice.

The Client is responsible for:

• Providing correct information when booking.
• Selecting the correct date and time.
• Reviewing the stated time zone.
• Attending the consultation on time.
• Using a valid email address and telephone number.
• Providing timely notice if rescheduling or cancellation is needed.

Scheduling through Calendly may be subject to Calendly’s terms and privacy policies. The Company is not responsible for errors caused by incorrect information provided by the Client, Calendly service failures, or the Client’s connection problems.

A consultation missed because of nonattendance, substantial lateness, or lack of response from the Client may be deemed provided, according to the conditions disclosed at purchase.

The Client must request cancellation or rescheduling through the link in the Calendly confirmation or by contacting the Company using the information in these Terms and Conditions.

The ability to reschedule depends on available capacity. The Company may limit rescheduling when stated in the service description or applicable agreement.

When the Client misses a consultation or cancels on short notice, the Company may apply the policy disclosed at purchase, including forfeiture of the appointment or the need to pay an additional fee to book a new consultation, to the extent permitted by law.

Specific refund terms for each service will be shown on the applicable purchase page, invoice, proposal, or contract. When a specific service agreement exists, it controls.

Unless otherwise stated in writing:

• Services already provided are non-refundable to the extent permitted by law.
• If the Client cancels before service begins, the Client may request a refund in writing.
• The Company will evaluate the request considering work performed, documents processed, nonrecoverable third-party fees, and government or administrative expenses incurred.
• Amounts for work actually performed or nonrecoverable expenses will not be refunded unless the law provides otherwise.
• A refund request does not eliminate the Client’s obligations concerning false information, fraudulently disputed payments, or services already provided.
• Approved refunds will be processed, when possible, to the original payment method.

The Company does not guarantee that Stripe, a bank, or another institution will process a refund within a specific period. Posting time may depend on the payment processor and the Client’s financial institution.

Credit services subject to CROA or other consumer-protection laws will be subject to the cancellation, refund, and other requirements established by those laws and the applicable separate contract.

When the Company prepares a tax return, the Client must carefully review and approve it before filing.

The Client retains final responsibility for confirming:

• The accuracy of income, deductions, credits, and expenses.
• The completeness of the information included.
• The existence of all required documents.
• Authorization to file the return electronically.
• Compliance with deadlines and subsequent obligations.

The Company does not guarantee:

• A specific refund.
• A specific amount of taxes owed.
• Acceptance of a return by a tax authority.
• The absence of audits, reviews, or IRS letters.
• Approval of credits, deductions, or tax benefits.
• The absence of penalties, interest, or later adjustments.

Tax-authority decisions are outside the Company’s control. If the Client receives an audit, subpoena, legal notice, or communication requiring professional representation, the Client should consult an attorney, accountant, or other properly authorized professional.

The Client acknowledges that building or improving credit may require time, timely payments, debt reduction, correction of errors, and changes in financial habits.

The Company does not guarantee:

• A specific increase in a credit score.
• Removal of accurate negative information.
• Approval of loans, cards, rentals, mortgages, or financing.
• A specific interest rate.
• Approval for business credit.
• A specific timeframe for obtaining results.
• Removal of bankruptcies, foreclosures, repossessions, collections, late payments, inquiries, or other reported items.

The Client must not submit false information or make misleading statements to the Company, credit reporting agencies, creditors, banks, lenders, or any other entity.

All content on the Company’s website and in its services, including text, designs, graphics, logos, trademarks, photographs, videos, educational materials, templates, presentations, methods, formats, and compilations, belongs to the Company or is used under license and is protected by applicable intellectual-property laws.

The Company grants the Client a limited, personal, revocable, non-exclusive, and non-transferable license to use delivered materials solely for the Client’s own internal and lawful purposes.

Without prior written authorization, the Client may not:

• Copy, reproduce, or distribute materials.
• Resell, sublicense, or publish materials.
• Modify materials or create derivative works.
• Use materials to provide services to third parties.
• Remove copyright or trademark notices.
• Use the Company’s name or logo for commercial purposes.
• Systematically extract, collect, or reuse website content.

Specific Client documents provided by the Client remain the Client’s property, subject to the Company’s right to retain copies when necessary to meet legal, administrative, or professional obligations.

The website may include links, integrations, or references to third-party services, including Stripe, Calendly, government agencies, credit reporting agencies, and other providers.

Links are provided solely for convenience. The Company does not control or guarantee the availability, accuracy, security, legality, or content of third-party sites.

Use of third-party services is subject to those providers’ terms and policies. The Company is not responsible for losses, damages, errors, or interruptions caused by third parties.

Use of the website and services is also subject to Rodery Rosario Florimón LLC’s Privacy Policy, published on the website.

The Client acknowledges that the Company may need to receive personal, financial, tax, business, or credit-related information to provide certain services. The Client must provide that information only through authorized channels.

The Company will implement reasonable measures to protect information it receives, but no electronic transmission or storage system can guarantee absolute security.

The Client should review the Privacy Policy to understand how information is collected, used, retained, and shared.

By using the website, sending information, or purchasing services, the Client agrees to receive electronic communications related to:

• Order confirmations.
• Invoices and receipts.
• Consultations and appointments.
• Document requests.
• Service updates.
• Administrative communications.
• Legal or contractual information.

The Client may request communications by another method when reasonably possible. However, the Company may use electronic communications when necessary to complete the service or meet a legal obligation.

Electronic signatures, acceptance boxes, email confirmations, and other electronic actions may constitute valid acceptance when permitted by applicable law.

To the extent permitted by law, the website, its content, and the services are provided "as is" and "as available."

The Company does not guarantee that:

• The website will be continuously available or uninterrupted.
• The website will be free of errors, viruses, or other harmful components.
• Website information will be complete, current, or suitable for a particular situation.
• The services will produce a particular result.
• Government authorities, creditors, credit bureaus, banks, or third parties will accept an application, return, dispute, or document.
• The content will be suitable for every jurisdiction or circumstance.

No information provided by the Company creates a warranty not expressly included in a written agreement.

Nothing in these Terms and Conditions limits warranties, rights, or protections that cannot be excluded under applicable law.

To the maximum extent permitted by law, Rodery Rosario Florimón LLC, its owners, members, employees, contractors, agents, and providers are not liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of income, profits, opportunities, data, credit, business, or reputation, arising from:

• Use of or inability to use the website.
• Purchase or use of the services.
• Decisions made by the Client based on received information.
• Incorrect, incomplete, or late information provided by the Client.
• Decisions by tax authorities, creditors, credit bureaus, banks, or third parties.
• Failures by Stripe, Calendly, internet providers, or other third parties.
• Unauthorized access to information despite reasonable security measures.
• Delays, interruptions, or events outside the Company’s reasonable control.

To the maximum extent permitted by law, the Company’s total cumulative liability for any claim related to the website or services will not exceed the amount the Client directly paid the Company for the specific service giving rise to the claim during the six months before the event giving rise to it.

This limitation does not apply when the law prohibits limiting liability, including certain cases of fraud, intentional conduct, gross negligence, or non-waivable consumer rights.

The Client agrees to indemnify and hold harmless Rodery Rosario Florimón LLC, its owners, members, employees, contractors, and agents from claims, losses, liabilities, damages, costs, and reasonable expenses, including permitted legal fees, arising from:

• Violation of these Terms and Conditions.
• Misuse of the website or services.
• False, incomplete, or fraudulent information provided by the Client.
• Violation of third-party rights.
• Failure to comply with applicable laws, regulations, or instructions.
• Use of materials or services for unauthorized purposes.

This obligation does not apply to the extent a claim results solely from the Company’s unlawful conduct or gross negligence.

The Company may suspend or terminate access to the website or services, with or without prior notice when legally permitted, if:

• The Client violates these Terms and Conditions.
• The Client fails to pay amounts owed.
• The Client provides false or misleading information.
• Use of the service involves fraud or illegal activity.
• Providing the service may create legal, regulatory, or security risks.
• The Company stops offering the service.
• Circumstances exist outside the Company’s reasonable control.

The Client may request cancellation of a service by contacting the Company in writing using the contact information in these terms. Cancellation does not eliminate payment obligations for services already provided or rights and obligations that by their nature should continue after termination.

Provisions concerning payments, refunds, intellectual property, privacy, limitation of liability, indemnification, dispute resolution, and applicable law survive termination.

The Company is not responsible for delays or failures caused by circumstances reasonably outside its control, including:

• Natural disasters.
• Fires, floods, or emergencies.
• Internet, electricity, or telecommunications failures.
• Third-party platform interruptions.
• Cyberattacks or security incidents.
• Strikes or labor disputes.
• Changes in laws or regulations.
• Actions by government authorities.
• Public-health emergencies.
• War, terrorism, or civil unrest.

The Company will seek to inform the Client and resume service when reasonably possible.

Before filing a lawsuit, the Client and Company must attempt to resolve any dispute informally.

The Client must send written notice describing:

• The Client’s name and contact information.
• The nature of the claim.
• Relevant facts.
• The related service.
• The requested resolution.

Notice must be sent to:

Rodery Rosario Florimón LLC
152 East 118th Street, Suite 1
New York, NY 10035
Email: Management@roderyrosarioflorimon.com
Rachel: (347) 745-8290
Main: (800) 716-9719

The parties will attempt to resolve the dispute within a reasonable period of up to thirty (30) days after receiving notice, unless applicable law provides another period or permits an earlier claim.

If the dispute is not resolved informally, it may be brought in the state courts located in the State of New York or in federal courts with jurisdiction over the dispute, subject to applicable jurisdiction, venue, and consumer-protection laws.

Nothing in this section prevents the Client from filing a claim with a government agency, exercising a non-waivable right, or using a procedure permitted by law.

These Terms and Conditions are governed by and interpreted under the laws of the State of New York, without regard to its conflict-of-laws principles, except when federal law or a mandatory consumer-protection rule requires another law to apply.

When the Client is a consumer residing in another jurisdiction, nothing in these terms is intended to deprive the Client of mandatory protections available under that jurisdiction’s laws.

The Company may modify these Terms and Conditions when necessary to reflect changes in services, laws, payment platforms, business practices, or internal policies.

The updated version will be posted on the website with a new update date. Changes apply upon publication unless the law requires additional notice or acceptance.

Changes will not retroactively modify an already purchased service when the law or specific agreement prohibits that modification.

Continued use of the website after changes are posted constitutes acceptance of the modified terms to the extent permitted by law.

If a court determines that any provision of these Terms and Conditions is invalid, illegal, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it valid and enforceable.

The remaining provisions will continue in effect.

The Company’s failure to require strict compliance with a provision does not constitute a permanent waiver of that provision or prevent later enforcement.

Any waiver must be in writing and authorized by the Company.

These Terms and Conditions, together with the Privacy Policy, Disclaimer, service description, invoice, proposal, specific contract, and any disclosure required by law, constitute the entire agreement between the Client and the Company regarding use of the website and the purchased service.

If a specific signed service contract exists, it controls in the event of a conflict with these Terms and Conditions.

These Terms and Conditions do not create a partnership, employment, agency, franchise, legal-representation, mandate, or joint-venture relationship between the Client and Rodery Rosario Florimón LLC.

The Client is not authorized to represent, bind, or contract on behalf of the Company.

For questions, service requests, notices, or claims related to these Terms and Conditions, you may contact us:

Rodery Rosario Florimón LLC
152 East 118th Street, Suite 1
New York, NY 10035
Email: Management@roderyrosarioflorimon.com
Rachel: (347) 745-8290
Main: (800) 716-9719
Website: roderyrosarioflorimon.com